Sienna | Chevron Knitted Sweater
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WRAP YOURSELF IN STYLE AND WARMTH
This pullover with contrasting collar embodies this definition of elegance with its unforgettable style. Versatile and timeless, it is a must-have garment for the autumn/winter season.
Made of a fine wool blend, this pullover offers soft comfort and cosy warmth. Its distinctive chevron pattern adds a hint of sophistication that will brighten up your looks on colder days. With a funnel collar for optimal protection from the cold and dropped shoulders for a relaxed fit, it pairs perfectly with either a pair of jeans or a corduroy skirt for an elegant and casual look.
WHY ALICE IS SO POPULAR
- Natural warmth: This Alice turtleneck offers excellent insulation, keeping you warm in cold weather. Cashmere fibers have a natural ability to retain heat without being too heavy or bulky, making it an ideal choice for the cold seasons.
- Timeless design: with its classic turtleneck and timeless design, this jumper is a versatile addition to your wardrobe. It exudes a timeless elegance that can be easily combined with a variety of outfits, both casual and elegant, making it a favourite garment to keep over the years.
- Luxurious look: fine cashmere is not only luxurious, but also adds a touch of elegance to your look, giving you a sophisticated and chic allure.
Care Guide
We highly recommend hand-washing all of our products to maintain the quality and longevity of our premium materials. If machine washing is necessary, please select the gentle hand-wash setting to avoid any shrinkage or damage.
For best results, air drying is essential to preserve the fabric’s integrity and ensure your items remain in perfect condition.
Shipping & Delivery
- Worldwide express delivery
- 30 days return period, easy exchange or return
- Free returns within 2 working days (United Kingdom & The Netherlands)
We work with a high-tech logistics partner that prepares your order for shipment within minutes. We minimise our logistics costs to offer you the highest possible value for money.
Returns & Taxes
We offer a 30-day return policy to ensure you’re completely satisfied with your purchase. If for any reason you’re not happy with your order, you have 14 days from the delivery date to return it for a full refund or exchange. Please note that items must be returned in their original condition, unworn and with all tags attached.
All our prices are inclusive of customs duties and taxes, so you won’t have to worry about any additional charges when your order arrives. We’ve taken care of everything to make your shopping experience as seamless as possible.
WE ARE HERE TO ANSWER YOUR QUESTIONS
FREQUENTLY ASKED QUESTIONS
How can I confirm that my order was successful?
Once you place an order, we’ll immediately send a confirmation email to your inbox. If you spot any errors in your order, please contact us right away so we can make the necessary corrections. If you don’t receive the confirmation email, please check your SPAM or junk folder first, and if it’s not there, reach out to us for assistance.
What if my item doesn’t fit?
No stress — sizing issues are one of the most common concerns. You can exchange your item for a different size for free within 30 days.
Are your products covered by a warranty?
Yes. All products include a 12-month quality warranty that covers stitching issues, defects, or premature wear. If something isn’t right, we’ll make it right immediately.
Where do your products ship from?
Most U.S. orders ship from our domestic fulfillment partners. Some specialty items ship from our international facility to ensure we always have inventory available. You’ll receive a tracking number as soon as your order is packed.
How long does shipping take?
Standard U.S. shipping takes 3–12 business days. All orders ship with full tracking and insurance. During high-volume periods, shipping may take an extra 1–2 days, but you’ll be updated every step of the way.
You’ll receive a tracking number to monitor your package in real-time. If there are any unexpected delays in dispatching your order, we will promptly notify you by email.
What if I need help with my order?
Our support team is available Monday–Friday and often responds within 12 hours or less. Whether you need help with sizing, tracking, or product questions, we’re here to support you.
What should I do if the size I received is different from what I ordered?
Please note that our size charts have a tolerance of 1-2 cm, and each product page includes a specific size guide measured in inches and centimeters. If the item doesn’t fit as expected, you’re more than welcome to return it. Please refer to our return policy for more details.
What if the color of the item I received looks slightly different from what I saw online?
The colors of our products are captured accurately without any filters, but slight color variations may occur due to different screen settings on your device. If you’re not satisfied with the color, we offer returns or exchanges to ensure you’re happy with your purchase.
Are the materials good quality?
Absolutely. We carefully select materials that balance comfort, durability, and style. Every item is tested before being added to our catalog — no cheap, fast-fashion shortcuts.
Is my payment information secure?
Yes. All payments are processed through encrypted, PCI-compliant systems such as Visa, Mastercard, Apple Pay, and Shop Pay. Your data is always protected.
Welcome to the Essence of Luxury
Step into a world of elegance and sophistication. Visit one of our exquisite stores and immerse yourself in the finest luxury, impeccable craftsmanship, and warm hospitality. Let us redefine your shopping experience with personalized service and timeless style.